Help with energy bills and supplier problems
Official routes for payment difficulty, complaints, benefits and emergency support without sharing sensitive data.
Read guide →Category: Bills & tariffs
Price cap, bills, tariffs and help.
Fixed, variable and time-of-use energy tariffs
Compare rate certainty, exit fees, cap exposure, time windows and total annual cost.
Read guide →Economy 7: day and night rates
Off-peak windows, meter timing, storage heating and break-even night-use share.
Read guide →Ofgem energy price cap explained
What the cap limits, why typical-use figures are not maximum bills, and how Ofgem’s July 2026 consumption revision changes the headline.
Read guide →How to read an electricity and gas bill
Meter readings, kWh, unit rates, standing charges, VAT, credit, debt and direct debit explained.
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